Privacy Policy

1. About this Privacy Policy

This Privacy Policy explains how FIFOTemp may collect, use, store, process and disclose personal information when you visit this website, contact us, subscribe to updates, download resources, interact with content, use future tools or purchase digital products.

FIFOTemp is based in Australia, but the website may be accessed by visitors from other countries. By using this website, you acknowledge that information may be processed in Australia or through third-party service providers that may operate in other jurisdictions.

This policy may be updated from time to time to reflect changes to the website, tools, legal requirements or operational practices. The latest version will always be available on this page.

2. Information we may collect

The type of information collected depends on how you interact with FIFOTemp. This may include:

• Your name and email address;
• Messages, feedback, questions or other information you send to us;
• Newsletter or resource download preferences;
• Information submitted through forms, surveys or future website tools;
• Purchase and delivery information for digital products or downloads, if applicable;
• Technical information such as IP address, browser type, device type and operating system;
• Usage data including pages viewed, links clicked, referral sources and time on site; and
• Information collected through cookies, analytics, affiliate links, advertising systems or website security tools.

FIFOTemp does not aim to collect sensitive information unless it is voluntarily provided and relevant to a specific interaction. Visitors should avoid sending unnecessary sensitive personal, medical, financial or identifying information through general contact channels.

3. How we collect information

We collect information when you provide it directly, including through email, forms, sign-ups, purchases, downloads, feedback, resource requests or future website tools.

We may also collect information automatically through cookies, analytics tools, website logs, tracking systems, hosting services, affiliate systems and similar technologies.

We may also receive information from third-party service providers who help us operate, secure, analyse or improve the website.

4. How we use information

Information collected through FIFOTemp may be used to:

• Respond to enquiries or messages;
• Send requested resources, updates or newsletters;
• Deliver digital products, downloads, checklists, templates or other resources;
• Improve website content, navigation, structure and user experience;
• Understand which topics, resources and tools are most useful to visitors;
• Manage email communications and subscriber preferences;
• Operate affiliate links, referral relationships, advertising or future commercial arrangements;
• Support website analytics, reporting, security, backups and maintenance;
• Support AI-assisted or automated website workflows;
• Detect, prevent or respond to technical issues, misuse, spam or security risks; and
• Meet legal, tax, administrative, operational or compliance obligations.

5. Email communications and newsletters

If you subscribe to FIFOTemp emails, you may receive newsletters, updates, resources, product information, launch updates or other content related to FIFO life, family support, planning, work-life balance, resources or website developments.

Email communications may be managed through a third-party email platform. That platform may collect information such as your email address, subscription status, email opens, link clicks and preference data.

You can unsubscribe from marketing or update emails using the unsubscribe link provided in those emails where applicable. Transactional or service-related emails may still be sent where necessary to deliver a requested product, resource or service.

6. Cookies, analytics and tracking technologies

FIFOTemp may use cookies, pixels, analytics tools and similar technologies to understand how visitors use the website, improve performance, monitor traffic, identify popular content and support future advertising or affiliate systems.

These technologies may collect information such as device type, browser type, pages visited, referral source, approximate location, session duration, links clicked and repeat visits.

You may be able to block, delete or manage cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

7. Affiliate links, sponsored content and recommendations

FIFOTemp may include affiliate links, referral links, sponsored content, product recommendations or commercial partnerships. If you click an affiliate or referral link, third-party platforms may use cookies or tracking technologies to attribute the referral.

Affiliate relationships may result in FIFOTemp earning a commission or benefit if you click a link, purchase a product or take another eligible action. This should not increase the cost to you unless clearly stated by the third-party provider.

Affiliate or commercial relationships do not change the core purpose of FIFOTemp content: to provide practical, relevant and useful resources for FIFO workers, partners and families.

8. Digital products, downloads and payments

FIFOTemp may offer free or paid digital products, downloadable resources, templates, checklists or other practical tools. If you request or purchase a resource, information may be collected to deliver the item, process the transaction, manage customer records and provide support.

Payments may be processed through third-party payment providers. FIFOTemp does not intend to store full payment card details directly on the website unless expressly stated. Payment providers may collect and process payment information according to their own privacy and security practices.

9. AI tools and automation

FIFOTemp may use AI tools, automation workflows and third-party software to help manage content workflows, website updates, email processes, analytics, reporting, customer support processes, resource delivery and other operational tasks.

Where AI or automation tools process personal information, this may involve third-party systems that operate under their own terms, privacy policies and data handling practices.

FIFOTemp aims to use these tools for practical website and business purposes, not to make automated decisions with legal or similarly significant effects about individual visitors.

10. Third-party service providers

FIFOTemp may use third-party providers for website hosting, domain services, email marketing, analytics, payment processing, affiliate management, forms, automation, AI tools, backups, website security, product delivery, advertising, social media and content distribution.

These providers may collect, store or process limited information as needed to provide their services. Their use of information is governed by their own privacy policies, terms and security practices.

FIFOTemp aims to use reputable providers where practical, but cannot control the privacy practices of external platforms.

11. Disclosure of information

FIFOTemp may disclose personal information where reasonably necessary for the purposes described in this policy, including to:

• Website hosting and technical service providers;
• Email marketing or communication platforms;
• Analytics and reporting providers;
• Payment processors and digital product platforms;
• Affiliate, advertising or referral platforms;
• AI, automation or workflow tools;
• Professional advisers or contractors assisting the business;
• Legal, regulatory, tax or compliance bodies where required; and
• Other third parties with your consent or where permitted by law.

12. Overseas disclosure and international visitors

FIFOTemp is based in Australia, but some third-party providers may store or process information overseas. These may include platforms located in, or using servers in, countries such as the United States, the United Kingdom, the European Union, Canada, Singapore or other regions depending on the provider.

It may not always be practicable to identify every country where third-party providers store or process information, particularly where they use global infrastructure, cloud hosting, content delivery networks or subcontractors.

Visitors accessing FIFOTemp from outside Australia should understand that privacy laws in Australia and the countries where service providers operate may differ from the privacy laws in their own location.

13. Data security

FIFOTemp aims to take reasonable technical and operational steps to protect information from misuse, interference, loss, unauthorised access, modification or disclosure.

This may include using reputable service providers, secure website practices, access controls, backups, security tools and reasonable administrative safeguards.

No website, email system, cloud platform or online service can guarantee complete security. Visitors should take care when sharing personal information online.

14. Data retention

Information may be retained for as long as reasonably necessary for the purpose it was collected, including operational, administrative, legal, tax, reporting, backup, security or compliance purposes.

Where information is no longer reasonably required, FIFOTemp may delete, de-identify, archive or securely manage it where practical.

15. Access, correction and deletion requests

You may contact FIFOTemp to request access to personal information held about you, correction of inaccurate information, or deletion of information where appropriate.

Requests will be considered subject to legal, technical, operational and security requirements. FIFOTemp may need to verify your identity before actioning certain requests.

Privacy-related requests can be sent to admin@fifotemp.com.

16. Complaints and Privacy Concerns

If you have a concern about how FIFOTemp has collected, used, stored or disclosed your personal information, you can contact us by email at admin@fifotemp.com.

When submitting a privacy concern, please provide enough information for us to understand the issue and investigate it appropriately.

FIFOTemp will aim to acknowledge privacy-related enquiries and complaints within a reasonable timeframe and will make reasonable efforts to investigate and respond to the matter.

If additional information is required to investigate a concern, we may contact you to request further details.

Where a concern cannot be resolved directly, visitors may have rights to contact an applicable privacy regulator or supervisory authority in their jurisdiction.

17. Children’s privacy

FIFOTemp is intended for adults, workers, partners and families looking for information and resources about FIFO, DIDO and related lifestyle issues.

The website is not intended to knowingly collect personal information from children without appropriate consent or supervision. If you believe a child has provided personal information through the site, please contact FIFOTemp so the matter can be reviewed.

18. External links and embedded content

FIFOTemp may link to external websites, tools, platforms, products, articles, videos or resources. The website may also contain embedded content from third-party platforms.

External websites and embedded content may collect data, use cookies, track interactions or apply their own privacy practices. FIFOTemp is not responsible for the privacy practices, content, security or data handling of external websites.

19. Changes to this Privacy Policy

This Privacy Policy may be updated as FIFOTemp grows, introduces new tools, changes service providers, adds products, expands automation, starts new monetisation methods or updates legal and operational requirements.

The latest version of this Privacy Policy will be available on this page. The “Last updated” date will be updated where appropriate.

Contact

For privacy-related questions, requests or concerns, contact FIFOTemp at admin@fifotemp.com.

This Privacy Policy is available free of charge through this website and may be updated periodically as FIFOTemp evolves.